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21/08/2019

Comment: One competitor less?

Yesterday, an American competitor of ours announced on the stock exchange that it would like to discontinue the distribution of »non-digital products«, i.e....

Yesterday, an American competitor of ours announced on the stock exchange that it would like to discontinue the distribution of »non-digital products«, i.e. hardware, in some geographical areas. Among those areas affected is Europe. The business should be sold. But it is not said to whom, or if there are already negotiations, or when that could be. They want to free up the working capital used in this business into a business with higher margin opportunities.

Since the announcement yesterday, my phone has been constantly ringing. Everyone wants to know what I think about it. Did we win a war? No, we were never at war.

First of all, this competitor and his staff are highly esteemed by me. We occasionally see each other at events and there is no hostility.

Second, of course, selling or discontinuing the hardware distribution in Europe would generate a lot of movement. The message to the employees and the customers is quite clear: your area is not exactly the pearl of the company; our capital is misused there. This area is now the unfavoured child.

Third, is that good for Jarltech? Probably. For long-term things, one or the other dealer might see that now could be the right time for a change of his distribution partner.

Fourth, is that good for the resellers? Sure, it's always good for a reseller to shop at Jarltech :) However, there are still enough distributors on the market who do a good job. The selection is hardly limited.

Fifth, what are the vendors doing? Probably nothing. There are on-going contracts and one will first have to wait and see. Some vendors who like to pump goods into the channel at the end of each quarter, might have less choice. But if the other distributors make more sales as a result, they can also store more. We have sufficient resources in every respect to absorb additional business.

Good news for the vendors: here’s one less that can make demands to push for certain benefits in Europe based on their success in the US. After all, most vendors are headquartered in the US.

All in all, the competitor repositions itself and at some day will be no longer our competitor. I do not think that this part of the company will simply disappear. There will be a new owner, the winds of change will blow, and we will see what happens.

Why is this message coming precisely at this time? Above all, why are nearly 500 employees now unsure about their future, without anything being specific? By telling that this part of their business is not really delivering what they expect, will this not have a negative effect on the price when selling this business?

That, I think, is a typical action of an American company which is listed on the stock exchange. At the same time yesterday, the quarterly and annual results were announced. The last quarter was, according to their own statement, »below expectations«. Since analysts can not help but notice that others are evidently growing in the same business and delivering good results, it was probably important to show some kind of activity now. The outlook of freeing up working capital and an overall lower turnover, but higher profits, should certainly drive the stock price, or at least prevent a downward spiral due to the weaker quarter. It could have worked, too: so far, the price has fallen, but only very slightly.

07/08/2019

20% more sales, thanks to Jarltech!

I am very proud of my team and I simply have to brag about it. It’s nice for a reseller to quantify the advantage we offer him....

I am very proud of my team and I simply have to brag about it. It’s nice for a reseller to quantify the advantage we offer him. The managing director of a rather large system integrator in Europe has just said in an interview that thanks to Jarltech he easily makes 20% more sales.

Before, he mainly bought directly from the big vendors, but then the company switched to Jarltech a year ago.

The reasons are obvious to him: - Hardly any delivery times. - He saved all the time needed for vendor communication. - We accept his orders electronically, as it is easiest for him (no vendor portals anymore). - His sales department now has much more time to acquire new customers, because 80% of the procurement communication is eliminated. - We prepare the devices in our staging center the way he has to deliver them and even send the goods directly to the installation site.

Sure, we can do a lot more than that, but I think that's already a few good reasons. Why should a system integrator himself stick 1,000 anti-scratch covers dust-free onto handheld computers, or install the same software 1,000 times?

So much for self-congratulation today. :)

01/08/2019

Does working longer hours make successful?

The Alibaba boss, Jack Ma, is of the firm opinion that longer working hours are a career booster....

The Alibaba boss, Jack Ma, is of the firm opinion that longer working hours are a career booster. Those who do not work long enough can hardly count on success. However, is the multi-billionaire really right with this opinion?

Work six days a week from 9am to 9pm: This is what Jack Ma, founder and head of the online retailer Alibaba, calls for. On the social network Weibo, the 40-times billionaire wrote that a 72-hour week was »no problem at all«. It would only be problematic for people who don't like their work anyway.

I think: It goes without saying that work has to be paid for. And the vast majority of people also need a private life. The weekly working hours that should be worked are always specified in our contracts. And, in the commercial sector, overtime has always to be paid. However, what about employees who can achieve success in very different ways? A sales representative can call a hundred people in eight hours, or just two. It is possible that the person who only makes two calls is the more successful employee because he puts all his efforts into those two customers. Or maybe he daydreams for half the day. Who knows? How often do people go on a cigarette break? Do they make business calls during that time or do they discuss issues with a colleague or do they rather play games on their mobile phone? Does an employee run like a clockwork and leave on time while "stealing" two hours from the workday through WhatsApp or private chats?

Exactly – Jack Ma excludes the group of people who, in the morning, think about how many minutes they can "pocket" from their employer from the get-go, because they won't be successful anyway. However, can a company »expect« that someone will work more than is stated in the contract? At which annual salary can a company start expecting this attitude? 40.000 euros per year? 80.000 euros? Then you could also say: »If you want to earn these 80,000 euros, you must first show that you are prepared to do all this.« Just as you used to have to work for free for years as an intern in the advertising industry, around the clock, hoping to get a good job later on.

My opinion: Complete nonsense. Those who are counting every minute at work don't have fun. Obviously not the employee – because if the work is not done, he takes stress back home – and neither does the employer. The employer does not care about the visits to the toilet if the results are good.

But what if an employee in a commercial department, where he wants to make a career, complains about the fact that there is occasional training outside working hours? Of course, he can demand overtime pay or free time. However, an employer can also expect an employee to train further. It's bad enough that the company even has to initiate this. Believe me, I have already seen that participation in a Christmas party was accounted for as overtime.

What about dinner with customers, suppliers or colleagues? Is that working time or free food? For me, for example, this is fun in most cases. And if you don't enjoy your work, you probably won't succeed either. Maybe that's the deciding factor.