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15/08/2017

Please hide well when you call the company while on holiday!

A help desk for those who carry their mobile phones on holiday, and even occasionally have business talks: 50% of employees find that people who use their mobile...

A help desk for those who carry their mobile phones on holiday, and even occasionally have business talks: 50% of employees find that people who use their mobile phone for business purposes while on holiday are merely pretending to be important and cannot relax.

This sounds harsh for all those who accept calls at the resort simply because they have already relaxed before their holiday :) – namely, who did not care about the fact that they are represented correctly 100% during their absence. Or that perhaps it would not be made known that perhaps not all processes are 100% perfectly documented, and a quick call might prevent this from coming to light.

On the other hand, should an employee have a bad conscience if he answers a colleague’s question more quickly by telephone, instead of insisting on the "I am on vacation, please take of it yourself” attitude? Particularly in companies where there is not a standardised procedure for every process, the people working there are able to live with it.

Meanwhile, there was a breakthrough, from the latest survey which was reported about today. Of the 50% who find it terrible to answer a business call or an email on holiday, 95% of them do not get reimbursed for roaming charges and mobile data usage. This is the real reason for the refusal, but it is just as "uncool", because the employee does not renounce the company while on holiday, but, rather, the employer and the colleagues do him...

You should distinguish between employees who "have" to use to their mobile phones on vacation (whether they are legally permissible or not) and those who “want to" or are even happy to “be allowed to". In my opinion, a compulsory answer while on holiday is totally inappropriate if it is not paid extra. But just because one personally finds foreign charges to be too expensive, it is probably a little exaggerated to condemn others who would like to know what colleagues and customers are doing. The solution for everyone: relax!

11/08/2017

Eastern Europe's new capital: Sicily!

Me ranting about the locations of vendor events is nothing new....

Me ranting about the locations of vendor events is nothing new. The latest hit: one of our vendors is inviting its Eastern European customers to a partner conference. Correct: the important event where products, markets and sales strategies for the year are meant to be discussed.

But where are they inviting them to? Sicily! A beautiful island, but there is not a single scheduled flight going there from Eastern Europe even during the summer. Each customer therefore has to change at least once. Why Sicily? Every Eastern European capital or major city has direct flights to Vienna, Frankfurt, London and Paris, every day, all year around. It could be so easy ...

Or why not plan a business meeting right where a lot of customers already are, like Budapest, Prague or Warsaw in this case. That would be more efficient, cheaper for most, and many would not even need to travel at all. An especially important point for corporate groups: mind the CO2 footprint!

A trip to a meeting in a metropolis also never is an issue with taxes. A holiday destination topped off with an entertainment programme that is even advertised in the invitation, on the other hand, is a feast for any tax auditor. Strangely enough, it's the American companies who don't understand this, while usually trying to coerce the rest of the world to follow their compliance rules. Especially when this vendor, apart from providing barcode-related products, also provides plenty of parts for American nuclear weapons. Someone posting a funny picture of the beach barbecue on Facebook is hardly avoidable ... and if anybody is laughing at a meeting, the tax office immediately perceives a private background.

At least this time the meeting is taking place before the flight plan changes to winter schedule. Vendors usually like to hold their island meetings after the winter schedule takes effect, because as there are almost no flights then, at least hotel prices drop. What's funny is that there usually is a super cheap flight with Ryanair or Easyjet from the vendor's headquarters to the conference location. Thus their own employees are already cared for. When the customer was king, those were the days :)

10/08/2017

Ultimate annoyance to the paper industry

What would you think of this? You put a pile of used paper into your printer – old printouts in black ink on white paper....

What would you think of this? You put a pile of used paper into your printer – old printouts in black ink on white paper. You want to print a full-colour diagram on light-blue paper. The printer prints ... but without ... wasting resources. Without using water, the old paper is broken down to its fibres (better than any shredder could do) and put together again – in your chosen colour and thickness, and then it's printed.

I would believe that to be a magical development. But I'm late, because this device already exists, as this video shows: https://www.youtube.com/watch?v=Pp-AZ6psL0c

In this case, the printer is not so much a "device" than it is a "machine", as big as a steam train and as expensive as an upper class limousine. Luckily only as a Japanese upper class limousine – because this steam train was made by one of our favourite Japanese vendors: Epson.

In my opinion, it is audacious to take the paper and printing industry on – this compares to a fight between Tesla and the oil industry. Did you notice the huge ink cartridges in the YouTube video? Just crazy.

Of course, there is nothing that anyone of us could be selling tomorrow. But it will come, and it will solve a massive environmental, cost and time problem. I just wish I will not have to choose between a Tesla and Epson's "paper mill" – because both need require space the size of a garage.

So, Epson, please: make the thing smaller, less expensive, and get that market. We can wait those few years.