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Important information: some specific batches of ribbons require an Evolis printer update!

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Some specific batches of ribbons for Evolis printers require an update of the Evolis Premium Suite or the Edikio Printer Suite to version 6.36.0.1678 or higher, as well as a firmware version from 1955 or higher. To identify the affected batch number simply look for the symbol »//« at the end of the P/N. From printer number 10001042591 onwards, the printers are already equipped with the mentioned driver and firmware.

The following Evolis printers are affected:
- Evolis Primacy
- Evolis Zenius
- Evolis Elypso
- Edikio Flex
- Edikio Duplex
- KC200
- KC200/B

Also important to know: If a new monochrome ribbon is used it must be lightly wound by hand before using. The transparent/blue part of the film should then no longer be visible.

If you have any questions, your Jarltech sales representative or the Evolis technical support team will gladly assist you.