europe@jarltech.com +49 6081 600-200

Premium Service

because we have the
technology specialists!

A service desert? Not at Jarltech!

We prove that service can be a pleasant experience. Therefore, trained specialists, as part of our experienced technical team, are waiting to provide you with personal, direct and professional support in all matters. Meet Technical Department Director Pierre and his team of specialists!

because we offer staging,
support & repairs!

Jarltech is happy to do a part of your job:

Our staging department performs many small and large miracles for you, not only saving your time, but also boosting your sales.

  • Android staging of mobility devices
  • Software staging of POS systems with operating systems
  • Pre-configuration of all our products
  • Handling of GSM cards
  • Installation of peripheral parts (e.g. cutter or interfaces)

because we customise!

Be even better noticed by your customers!

This can be done in a variety of ways: upon request, we place your logo on products or foil your kiosk systems, support you with events and seminars and provide you with your own marketing materials.

But that’s not all, we also offer you …

  • … neutral or individual packaging for direct shipping to your end customers and delivery of goods with your delivery note layout
  • … your own logo on the product
  • … your own marketing materials
  • … kiosk systems with foiling according to your wishes
  • … individual assembly and packaging of products
  • … neutral and individual catalogue
  • … e-mailing service
  • … event and seminar support
  • … engraving

New engraving services

We have extended our premium service for you! Effective immediately, we also offer you high-quality, individual laser engravings through our staging department!

Starting now, with our engraving machine we are able to engrave texts, logos, barcodes and much more on the plastic and metal surfaces of your products, even DPM barcodes. The engraving may be done directly on the product or through already engraved metal labels – the possibilities are nearly unlimited.

Safety made
simple: ONE-CLICK
SERVICE CONTRACTS

Buy additional security that you and your customers need for only a few euros extra!

Jarltech’s one-click service contracts are easily ordered with your products online with a single click or conveniently over the phone. The services are available for many devices of your choice – forms and applications are not necessary. Simply decide for one of the following service options when you order your hardware:

Extended Warranty:

For a few percent extra you acquire almost all of our products with a full three-year manufacturer-independent warranty. Pre-Exchange Service and Extended Warranty may be combined, however wearing parts and consumables are excluded from the warranty.

  • Three full years warranty for almost every device
  • Easy, fast processing without forms – only a nine percent surcharge
  • For all products of the leading vendors, regardless of the manufacturer

Pre-Exchange Service:

Should a device that was purchased with a Pre-Exchange Service contract break down during the warranty period, a simple phone call to Jarltech is all it takes to promptly receive a replacement device.* Only then do you simply send back the defective device within the next ten days. You keep the replacement device and do not need to exchange it again.

  • Immediate assistance in case of breakdowns during the warranty period: in the event of a defect, you will immediately receive a replacement device *
  • Pre-exchange and warranty extension can be combined
* Depending on availability (possibly only a newer model is available).

Perfect Protection: Full Cover Warranty

Jarltech gives you the opportunity to offer your customers excellent service for protection against defects that are not covered by the manufacturer’s warranty. Regardless whether the cause is a drop, exceptional stress, negligence or untrained personnel, with Jarltech’s Full Cover Warranty, you will not be bothered by expensive servicing or unexpected maintenance costs for new hardware any longer. At an extra cost you and your customers receive an all-inclusive, carefree package »Made by Jarltech«. If a device fails during the first three years after purchase, whatever the cause, we repair it or replace it with an equivalent device.

Full Cover:

  • Three years of security for your customers: the full cover warranty covers all damage to the hardware – including non-warranty cases
  • Warranty extension integrated: the warranty for the hardware is extended to a lump sum of three years
  • More planning security for your customers: no unexpected repair costs, no surprise bills
  • Regardless of the original manufacturer’s warranty
  • Order the full cover warranty by phone or online

because with us
you can test!

Jarltech Demo Devices

Convince your customers with product features and on-site presentations! The tangible presentation of the hardware is much more convincing than just showing data sheets and pictures of the devices. Systems that can be touched and tested installs a bond in your customers and more easily compares the features of the various devices. He therefore makes his purchase decision more soundly and with a long-term confident feeling.

Jarltech App

The Jarltech app is your multi-functional tool for on-the-go

It is the all-purpose tool for products, services, contacts and warranties.For individual pricing, real-time inventory, the CEO blog, product news and special offers, simply log in to the app via smartphone or tablet – and the Jarltech universe is open to you!

JARLTECH EUROPEAN
AIDC/POS SHOWROOM
AND TRAINING CENTRE

Hands-on hardware!

Welcome to Europe’s largest exhibition for POS and Auto-ID permanently open for you! Here, all the leading vendors present nearly their entire portfolio. Over an entire area of nearly 500 square metres there are POS systems, barcode scanners, printers, document scanners and handheld terminals for viewing and testing. All in all, there are hundreds of devices connected, configured and ready to go.

virtual Showroom

Experience Europe’s largest POS and Auto-ID showroom

Starting now, visit our Showroom whenever you want – 7 days a week, 24 hours a day – and get to know hundreds of products! Don’t miss the best: you don’t even need to leave your (home) office! In a virtual area covering nearly 500 square metres with a 360° perspective, we present you almost the entire portfolio of all the leading vendors in the POS and Auto-ID industries.

Discover even more premium

Discover the exciting world of Jarltech premium distribution