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update 3 / 2017 how an industrial printer series secures future customer loyalty all-in-one at the pos easy-care scanning bumper to bumper elo: touchcomputer receives full points datalogic: double the hygiene in healthcare getac: crash landings are not a disaster

editorial dear jarltech partner, tomorrow your customers need what they order today. tomorrow new products are coming onto the market, which are already waiting to be tested the day after. tomor- row must be repaired what conks out today ... tomorrow is therefore a very im- portant concept in our day-to-day actions. shorter paths, faster order processing and even more delivery volumes – preferably yesterday. the good news is: we have grown, both in the new high-bay ware- houses, but even beyond. on page 7 you will learn more about our additional 30,000 square meter building complex. here’s a sneak peak: we are currently filling every- thing with the well-known jarltech charm. and, of course, with even more goods, that are now available to you at your fingertips and tomorrow with you or directly with your customers. speaking of availability – the new jarltech main catalogue is hot off the press and is surely already on its way to you. whether transportation and logistics, retail, indus- try, healthcare or field service, your printed wikipedia for pos and auto-id is just wait- ing to provide the right answers to the needs of your existing customers, and those of tomorrow. a comprehensive portfolio is not every- thing when it comes to prime distribution. whether personal customer contact, fur- ther training of our technical specialists or the careful selection of logistics partners – at jarltech today all of this is already part in this issue: market news news and offers at a glance .................... 4–5 jarltech our growth continues ................................... 7 industry title: zebra zt500 and zt600 hot off the press and into the future ......... 8–9 comprehensive scanning ability dpm scanning with honeywell ................... 10 warehouse & logistics ulrich spranger, ceo jarltech europe gmbh what makes printers excellent? of the quality promise of tomorrow. how- ever, to make sure you are not still reading my foreword tomorrow, i would be de- lighted if you would take the time today to read the new jarltech update, with the infor- mation for your customers of tomorrow. warm regards from usingen, ulrich spranger ulrich.spranger@jarltech.com an interview with frank rissler from citizen .......................................... 12–13 the three newbies from honeywell eda50k, cn75 and pm42 ................... 14–15 healthcare well-kept data datalogic mdas in healthcare .............. 16–17 touch 24/7 iiyama and the 68s digital signage for long-term usage ........... 18 pos all-in-one at the point of sale elo 15e3 convinces through and through .. 20 join the conversation! non-touch- or touch display? gt8-vn and gt8-vp from glancetron ....... 21 stay in touch with us and visit us today on facebook and twitter. learn about insights in our company, latest news, events and much more as a fan on facebook or follow us on twitter! contact 0800 jarltech 0800 29 79 71 +49 6081 600-200 0800 876 6807 0800 jarltech 0800 20 999 digital coupons customer retention with the ds2278 ......... 22 well connected to tablets tsp143iiiu – a star at the pos .................. 23 guaranteed security comprehensive device protection free-of-charge repair service from getac ... 25 top offers 0800 910 231 800 033 330 800 jarltech +356 2258 0600 800 033 330 +49 6081 600 0 80 88 49 64 +202 2516 4839 hardware and bundles for the pos +46 8 52 50 09 99 800 035702476 800 789 251 +86 755 8355 0906 hospitality and retail pos wavepos 66 ...... 26 www.jarltech.com 3

now with 12 months of on-site-service!* epson colorworks c7500 series: upgrade for the standard warranty epson’s colorworks c7500 warranty update: the toughest power packs for anyone who needs individual color labels in industrial, warehouse and other demanding environments are now even more reliable. for every c7500 and c7500g color label printer purchased after 1 september 2017, receive a full 12 months of on-site service.* in the event of a failure within the warranty period, your customers will receive a visit from the epson service specialists, who will take care of everything. in most cases the faulty printer will imme- diately be exchanged for a new model – this way, epson reduces downtime to an absolute minimum. the on-site service is available to your customers in the dach and benelux regions, as well as in france, italy, spain, portugal and the united kingdom. still have questions about the new epson warranty? your sales represent- ative is, of course, at your full disposal! epson.jarltech.com *this warranty does not cover errors and damages resulting from improper use, incorrect positioning or installation, external effects, such as transport damage, shock or impact damage, repairs and alterations made by a third, unauthorized party. uninstallation, installation, application, network and driver software support are not part of the warranty. pimp my pos printer citizen has given four thermal receipt printers an upgrade – you will find the revised models under the names ct-s601ii, ct-s651ii, ct-s801ii and ct-s851ii. in addition to optimized connectivity options, the print speed got an extra boost: thereby the ct-s601ii and ct-s651ii print at up to 220 mm/sec., while the ct-s801ii and ct-s851ii maintain the rapid 300 mm/ sec. that their predecessors possess. all four pos printers generate receipts in up to 16 grayscale grades, good for printing discount vouchers or cou- pons. of course, they also convince with the user-friendly configuration and handling that you are accustomed to with citizen. www.citizen-systems.com brand experience with multi-touch the new elo 5502l: a 55" touch dis- play with a 16:9 ratio, is small enough for kiosks, digital signposts and similar areas. with a resolution of 1,920 x 1,080 and 450 nits, it conspicuously brings your customers’ brand mes- sages to life. plus, you may modularly expand the display to become a fully- fledged all-in-one computer. the 5502l is available in two touch variants: pcap with up to 12 touch points, or infrared with up to 20 touch points. for a mixed installation in a uniform design the 5502l is also avail- able as a non-touch display. elo.jarltech.com imprint publisher: jarltech europe gmbh raiffeisenstraße 5-7, 61250 usingen · germany tel. +49 (0) 6081 600-0 · fax +49 (0) 6081 600-500 europe@jarltech.com · www.jarltech.com responsible for content: ulrich spranger · ceo jarltech europe gmbh editing, layout, litho: esther schreier, conrad malcher, sascha böhmann, david barclay, markus v. renthe-fink, julian stein, jarltech europe gmbh print: druckerei+verlag esser, weilblick 16, 61276 weilrod all brand names, trademarks and logos used in this magazine are property of their respective owners. complete or partial reprint allowed only with express permission. colours, pictures, illustrations and technical specifi- cations are not binding. errors and misprints excepted. photos: cover: ©123rf.com/illia balla, vladimir kra- min, gleb tv, jeka81, goce risteski, efks, ney- ro2008; page 8: ©123rf.com/le moal olivier, aha- soft2000; page 10: ©123rf.com/olivér svéd; page 14: ©123rf.com/gstockstudio, inbj, kchung; page 16: ©123rf.com/luca bertolli; page 18: ©123rf. com/jasmin merdan; page 20: ©123rf.com/ adam vilimek, ©fotolia.com/jivimages; page 21: ©123rf.com/malija, marchie, antagonist, fiphoto, aomarch; page 22: ©123rf.com/narongrit dant- ragoon, aleksandra gigowska; page 23: ©123rf. com/olegdudko; page 25: ©123rf.com/yauhen paleski, gjee, wolfgang zwanzger, ©istockphoto. com/miguelmalo, nullplus. www.jarltech.com 5

jarltech: on our own account sparte: beitrags-name jarltech conveys its size together with you, we are growing into a new future what does big really mean? growing up is natural growth. conveying size is a sign of a strong character. without falling into self-adoration, we find jarltech combines both, and we have good reason to introduce you to the new additional jarltech site in usingen. naturally, we are keeping the exist- ing facilities – a good sign of healthy growth. a lot brings a lot – to you the acquisition of the former zumtobel site increases our storage capacity immensely. we now have 12,000 square meters more warehouse space available to provide you with scanners, print- ers, displays, notebooks, ribbons, ink cartridges and countless other items, on demand. so you may still count on the usual speed and flexibility, and – if you want to – order a little more (it’s in stock, you see). powered by people of course, the jarltechies are also looking forward to 2,000 square meters of new office and conference room space, as our teams are steadily growing. little by little we are pitching our tents, and there is plenty of room for barbecues, golf cart rides with ulrich spranger, or even soccer games on the 30,000 square meter grounds. so – enough of the big words, because we would rather let big acts speak for themselves and fill the halls together with you. and empty them again. and fill them again. and ... we look forward to it. www.jarltech.com 7 7

a lot of power in a robust package the zt510 with these label printers you expand your range to include an ideal model for budget- conscious customers. the zt510 includes all the key requirements, demanding users expect from a heavy-use and high quality industrial printer, but without additional costs for unnecessary features. as with the zt600 series, it prints either in direct ther- mal or thermal transfer mode. the low price tag doesn’t equal compro- mises on performance or longevity. the zt510 has a maximum print speed of 305 mm/sec. and prints up to 300 dpi. the maximum print width is 104.7 mm. add to this a variety of communication interfaces for simple and flexible integration: nfc, usb, serial, ethernet and bluetooth low energy. further options available include bluetooth 4.0, usb host and ipv6. the zt610 a true high-performer mastering the highest of print volumes. the zt610 not only im- presses with sheer power, but also through its well planned design. among other things, zebra has equipped it with an internal cool- ing system, to avoid air vents through where dust may enter the device. the zt610 prints 104 mm wide at up to 356 mm/sec. its resolution is particularly impressive with 600 dpi, thus making it suitable for printing micro labels, such as those used on computer chips. the zt620 like the zt610, this model opens to the side, making media changes easier and faster, as well as greatly reducing time spent on training. the zt620 prints labels up to 168 mm wide at 305 mm/sec. get in touch with us now to pre-order the zt620. www.jarltech.com 9

meet the new pm42 label printer with multi-language support. speaks your language. blazing fast. budget priced. to learn more about the pm42, visit www.honeywellaidc.com © 2017 honeywell international. all rights reserved.

together, the two brands have grown considerably.« what makes an outstanding label printer? that can sometimes vary, according to the special requirements of the application, yet there is a series of characteristics that all label printers have to possess to deliver excellent performance. for example, they must be designed to offer durability over a long service life, regardless of the conditions, to eliminate the risk of downtime, delays and malfunction. this is why citizen's label printers feature full-metal cases that ensure they are robust enough to cope with the demands of almost any environment, including warehouse, factory and retail settings. however, »tough« does not have to mean »bulky«: devices like our cl-e700 series are compact enough for use in areas where space is at a premium. the top opening case also means that the footprint does not increase and the unit does not have to be pulled out or moved when media needs to be changed, so that the task can be executed simply and quickly. beyond their strength and longevity, these printers offer good connectivity and accurate, high-speed output with every print run. all these elements combined create a high-end machine for a hassle-free experience that comes with a mid-range price tag. furthermore, we are so confident in the superiority of the prod- ucts in this range that we offer a demo unit for customers who want to be able to test these qualities for themselves. recently you’ve released the pos printer ct-e351. what’s special about it? the ct-e351 caters to boutique shops, bars and restaurants that are looking for a high-performance printer that also complements the aesthetics of their brand and premises. its ultra-contemporary and minimalist look fits in with apple-inspired modern checkouts in top-end retail and hospitality environments. beyond the stylish and ergonomic design, the ct-e351 has been developed to deliver the level of performance required in typically high volume and demanding applications. in particular, it prints at speeds of up to 250 mm per second to allow transactions to be completed rapidly – to support effective queue management, while the 230 dpi resolution guarantees clear and sharp receipts every time. there is also the option for full or partial cutting for either 2" or 3" wide paper rolls. the elegant, cube-shaped printer measures in at just 108 mm tall, meaning it can be positioned seamlessly in small spaces, and it is available in black or white to suit the specific setting. meanwhile, the top loading design means media can be quickly and simply »dropped in« and the front exit printing protects the unit from any spillages and moisture in the environment. just as importantly, it offers ultimate flexibility: via usb 2.0, rs232 or ethernet interface, users easily join the local area network through preferred means. it is also mobile pos-ready, meaning that it can be used to connect to smartphones, tablets and other wireless devices that are being used as sales terminals – with this mode of pos being increasingly adopted in high-end retail and hospitality establishments. why is jarltech a good partner for citizen? trust, cooperation and communication are the foundation of the excellent working relationship between citizen and jarltech. en- suring the citizen product range is available at competitive prices to customers across the emea territory, jarltech also provides an outstanding level of service to these users of our technology. together, the two brands have grown considerably. with extrem- ely cost-effective and modern models, such as the ct-e351, we move away from the conventional – for a fresh new take on pos printing, and a major step forward, together! mr. rissler, thank you very much for the interview! www.jarltech.com 13 13

ready-to-go, without compromises poor light conditions, prints affected by wind and weather, a bad scanning angle: the cn75 and eda50k also capture barcodes if the conditions are less than ideal. even damaged or dirty bar- codes, which are not seldom in warehouses or the field, are easily recognized. the pm42 battles poor lighting by presenting status information visibly and legibly on its lcd color display. tough as nails but are these three also tough enough for the day-to-day? with its robust metal housing the pm42 is optimally equipped for every- thing warehouse operation throws at it. the eda50k is ip54-certi- fied against dust and moisture, plus withstands falls from 1.2 m. the king in this category, however, is the cn75: completely dust- proof, impact-resistant up to an impressive 2.4 m, and even protected against complete immersion for short periods – it may also fall into a puddle here and there when used outdoors. the evaluation after the first meeting with the trio you will be extremely impressed, and you know your customers will share your enthusiasm. these three are worth the investment from the very first moment. thanks to their individual qualities you always have the corresponding device for your customers’ requirements. in other words, all three look forward to successful place- ment, from which both you and your customers will benefit! s h o u l d t h e » n e w b i e s « fi r s t h a v e a w o r k t r i a l ? t h e n s i m p l y a s k j a r l t e c h f o r d e m o d e v i c e s ! scanpal eda50k ■ android mobile computer with a 4" touch display ■ masters wwan, nfc and bluetooth ■ clearly arranged numeric keypad ■ for both right and left-handers ■ favorite task: inventories cn75 ■ the right mda when conditions are harsh ■ masters umts, wlan and gps ■ backlit keypad ■ comes with windows or android ■ withstands falls, dust and moisture pm42 ■ industrial-level label printer ■ prints at up to 403 dpi ■ language talent: ipl, dp, zpl ii & dsim ■ quickly configured, ■ masters large print jobs easily intuitive operation for the complete dossier of the eda50k, cn75 and pm42 contact your sales representative – call now! www.jarltech.com 15

the memor x3 hc the joya touch a6 hc in detail in detail handy daily companion the android multi-talent compact enough for single-hand usage, the healthcare variant of the popular memor x3 offers full func- tionality in mobile data capture and wireless communication. additionally, the windows mobile terminal simpli- fies caregiving and administrative tasks with a 2d imager and two programmable side keys. this healthcare variant of the retail mobile computer joya touch is just as handy and user-friendly as a smartphone. charging and commun- ication occur wirelessly, so that no contact points need to be cleaned. users choose, as needed, between a model with or without a pistol grip. areas of usage: hospitals doctors’ offices laboratories pharmacies nursing care facilities for more information give your sales representative a call – do it now! www.jarltech.com 17 17

prolite 68 series captivate your audience inspire young minds collaborate wirelessly share your content effortlessly from any device 4k uhd (3840x2160) 4x more workspace with vibrant life-like color and perfect image performance zero software restrictions iiyama’s professional displays are cross-platform compatible, leaving your school or business free to use the software of your choice 24/7 operating time, 4mm thick glass and metal bezel continuous operation in demanding high-use environments ir touch – 20pt guarantees an accurate, seamless and fl uid interactive experience ips led panel with anti-glare coating a crystal clear image from anywhere in the room www.iiyama.com

pos: display & touch screen two personalities in a partner look gt8-vn and gt8-vp: customer display and touch screen from glancetron with their elegant design, the two new glancetron monitors resemble each other like an egg. and yet they differ in one important point: the gt8-vn is a customer display, the gt8-vp a touch screen. display for ads despite its low price tag, the gt8-vn features a sleek and taste- ful design. it therefore feels right at home in work places with only a little space. nevertheless, users enjoy a great deal of freedom in the positioning – a tilting angle of up to 68° as well as a vesa mount for wall mounting. the gt8-vn has an open frame front panel that gives the display a modern look, plus makes it easy to clean. this monitor is ideally suited for the gastronomic area, for example, for the presentation of the food and beverage offerings. it also looks good as a cus- tomer display in retail, in order to attractively present sales data, advertising campaigns and other information a design for touching identical on the outside, the gt8-vp convinces with the same space-saving and attractive housing as its counterpart. but the difference lies deep beneath the surface: a pcap touch screen. this makes the gt8-vp the ideal choice for customers who want to address people at the pos and at the same time interact with them. possible fields of application: as an info kiosk, an input form for lotteries or as an interface for marketing campaigns, in which interested parties actively participate. the gt8-vp is also suitable for wall mounting and tiltable up to 68°. the glass surface is insensitive to wear and may be cleaned easily. this allows your customers to use the model even in highly frequented areas, without losing its high-quality appearance — for example, as an interactive menu in self-service restaurants. outwardly uniform, inwardly many-sided: no matter which of the two monitors your customers decide, they may always look forward to a significantly refined pos. order the gt8-vn and gt8-vp, as well as other products from glancetron with your sales representative – call today! www.jarltech.com 21

sparte: beitrags-name pos: printing systems why cabled printers have not gone out of fashion the tsp143iiiu speaks all tablet languages – even ios wireless pos systems are enjoying growing popularity – yet the tsp143iiiu from star micronics deliberately focuses on cabled communication. and that for a good reason … the traditional system at the pos has long since received competition: more and more users are choosing alternatives, such as tablet pcs. when connected to receipt printers, cash drawers and scanners they create an individual pos – which also delight with their user friendliness and modern look. another plus: tablets and pos printers communicate, as needed, wirelessly. but is this really an advantage for every customer? connection interrupted star micronics knows that wireless signals in a retail setting often face challenges: concrete walls, microwaves and even customers’ mobile devices create interference. with the tsp143iiiu, the newest member of the resource-friendly tsp100 futureprnt family, data exchange does not occur via wireless connections which are liable to break down, but rather via usb. the result: a tablet pc as a modern, user-friendly and yet secure pos system – which is also powered via usb, so that your customers do not require an additional power cable at the pos. breeze through set-up with windows, android, linux and ios users have the freedom of choice between all the important operating systems: via lightning cable the tsp143iiiu also communicates with an ipad or iphone, so your customers may upgrade their pos optically and functionally the advantages of the tsp143iiiu at a glance: • low set-up effort – connect and go • just one cable for data transfer and power supply • a guaranteed stable connection, even for multiple stations • unified systems possible at multiple locations • communication with all common operating systems with an apple design. but no matter which os is chosen, thanks to the tsp143iiiu, configuration problems with bluetooth and wlan are not an issue, as well as the time-intensive set-up of wireless network infrastructures. what your customers get: a stable connection between the tablet and printer, as well as a pos whose simple functionality is a real attention-getter. order the tsp143iiiu, as well as all the additional accessories for your customers‘ individual pos, at jarltech. call today! www.jarltech.com 23 23 23

guaranteed security: repairs accident? no problem at getac! bumper-to-bumper: full service with free repair in case of unexpected accidents excellent benefits: technicians. ■ first-class repair by getac-qualified ■ only getac-approved original parts are used for repairs. ■ standard and consistent repair management. ■ fast repair: processing is generally carried out in a maximum of five working days. ■ getac assumes responsibility for your device during the entire ■ easy logistics handling: pick-up from your location with date notification via text message. a dhl courier packs your device in specially developed packaging. repair process. imagine you get a free repair from your car dealer after an accident. and, with a total loss, a free new car. unthinkable, you say? getac offers exactly this service to your customers, and thus becomes a service pioneer. with the bumper-to-bumper war- ranty, expensive and long out of warranty repairs are now a thing of the past. increase your customer satisfaction and lower their total cost of ownership (tco). the getac bumper-to-bumper warranty goes beyond expectations and provides your customers with a complete package offering fast repair, comprehensive logistic services and coverage of accidental dam- age – a premium service which is included in the standard package of fully rugged prod- ucts (depending on the product with a term of three or five years). if a device is beyond repair, it is replaced with an equivalent re- placement or latest generation product. brilliantly simple – simply convincing another advantage: your customer is able to calculate the price for their project period, reducing the possibility of unex- pected and potentially additional out of war- ranty project costs. this will ensure they keep their enterprise it budget within plan. the customer simply reports their product fault online at www.getac.com under the service support page, and getac takes care of the rest – completely free of charge! the damaged device will be picked up by dhl the next working day. all the usual work associated with the process, such as the provision of packaging, proof of ship- ment, etc. are taken care of. within one week, your customer receives their repaired device. an all-round hassle- free package for your customers, too!« bumper-to-bumper: one more reason for you and your customers to choose getac! do not hesitate: call jarltech today to order getac products. rugged devices for special challenges whether the car industry, emergency services, the manufacturing industry or trans- portation and logistics — all these sectors have one thing in common: they need notebooks and tablets that must withstand operational challenges, including heat, vibration, dust and other uncertainties. trust an established innovative manufac- turer of robust computer hardware: getac! www.jarltech.com 25

productivity never looked so good … introducing zebra’s new tc51 and tc 56 ©2017 zih corp. and/or its affiliates. all rights reserved. zebra and the stylized zebra head are trademarks of zih corp., registered in many jurisdictions worldwide. all other trademarks are the property of their respective owners.