Javier González Calvo: One particularly interesting feature of the DS82-R is its dual-trigger concept. What practical advantages does it offer?
Javier García-Plata: The dual-trigger concept gives users much greater flexibility without increasing complexity. For example, a cashier can use the primary trigger for standard barcode scanning while assigning the secondary trigger to RFID reading or another workflow. In inventory management, one trigger scans barcodes while the other instantly locates RFID-tagged products.
Other retailers use it for processing returns, capturing loyalty information or supporting loss prevention by combining optical scanning with RFID verification. Ultimately, it's about reducing non-value-added tasks for frontline workers, improving data accuracy and allowing every retailer to customise the scanner to match their own workflows.
Javier González Calvo: Looking beyond scanners, what role will other technologies play as the Digital Product Passport becomes reality?
Javier García-Plata: The DPP is not just about scanners – it is about data.
Businesses need to generate, store, access and manage information across their entire operations. That means printers, mobile computers, tablets, RFID readers and software platforms all become part of one connected ecosystem. This is where Zebra's portfolio becomes especially valuable. Customers increasingly look for complete solutions rather than individual devices. Combining hardware, software and services allows resellers to deliver integrated projects instead of single-product sales.
Javier González Calvo: What specific benefits will this bring to retailers?
Javier García-Plata: Retailers will gain much deeper insights into the origin, materials, components and entire lifecycle of their products. This not only creates greater transparency for customers, but also improves customer service, simplifies compliance with regulatory requirements and helps businesses demonstrate their product expertise and sustainability commitments. At the same time, the additional data enables more effective assortment planning and better-informed business decisions. As a result, the Digital Product Passport is far more than a regulatory requirement – it is becoming a genuine competitive advantage.
Javier González Calvo: One final question: What advice would you give Zebra partners looking ahead over the next few years?
Javier García-Plata: The Digital Product Passport should not be seen as just another regulation to comply with – it should be viewed as a business opportunity for technology integrators, and ultimately, a step forward more sustainable and responsible trade.
Retailers will require guidance throughout their digital transformation, and resellers who understand both the technology and the customer's business processes will be ideally positioned to support them.
The projects will increasingly combine scanners, RFID, mobile computing, printers, software and services. That is exactly what solution selling is about.
For Zebra partners, this means even stronger customer relationships, higher-value projects and excellent opportunities to build recurring revenue for many years to come.
Javier González Calvo: That sounds fantastic! Javier, thank you very much for taking the time to speak with me about the Digital Product Passport and the DS82-R.
Javier García-Plata: It was my pleasure!
