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Jarltech > ... because we offer staging, support & repairs!

 ... because we offer staging, support & repairs!
Jarltech is happy to do a part of your job: our staging department performs many small and large miracles for you, not only saving your time, but also boosting your sales.

With Jarltech, you also handle large projects without stress during installation. Upon request, we configure POS systems, PCs and mobile computers according to your wishes prior to delivery and send them to you or directly to your customers. Your technicians then only have to set up and assemble the devices – there is no need for time-consuming configuration. No matter whether it’s about uploading your own image, including POS software, re-labelling individual devices such as POS printers or scanners with your labels, pre-configuration of handheld devices or simply pre-installing Windows on the compact PC: especially on larger quantities you save a lot of staff costs and time during installation with our attractive packages.

Furthermore, you and your customers gain additional assurance that the purchased system actually works as desired: during configuration, Jarltech meticulously examines the hardware for any possible production errors or damage, so that any defective devices may be sorted out immediately. You too can access your devices via extranet, for example for the individual pre-configuration of IDS monitors. We will gladly explain what we can do for you – simply contact your sales representative!

And even better: via extranet you can also set up the devices directly with us if you need individual configurations. This usually saves at least one shipping route.

Technical support: Technical support on the telephone from Jarltech is free of charge for software houses and system integrators. Regular training courses and high-quality programmes from our vendors ensure that our service personnel is informed about the latest developments and changes. We will gladly assist you with any questions regarding hardware integration and installation. You, as a systems house, take over the software integration and control of the devices. We also provide an extensive support database on our website www.jarltech.com with documents, drivers and manuals.

Repairs & warranty claims: All incoming warranty claims are processed on the same day. If we can locate the defect on our own, we repair your goods as quickly as possible or send them back to the vendor. As a certified Epson and M3 Mobile Service Center, we are able to perform warranty repairs directly on-site. This means that we do not need to send defective devices to the vendor, saving you valuable time. Currently, 1⁄3 of all RMA cases are completed on the same day.

Spare part service: Jarltech provides you several hundreds of thousands of spare parts from various vendors. For example, we are an official spare part supplier for Epson POS printers, Datalogic barcode scanners and Zebra label printers. Jarltech’s internet support section of the website contains exploded views for many products; these will help you to easily identify and order complete modules, worn parts, even single screws and other small parts.


 AT A GLANCE
•  Android staging of mobility devices

•  Software staging of POS systems with operating systems and their images

•  Pre-configuration of all our products

•  Handling of GSM cards

•  Installation of peripheral parts (e.g. cutter or interfaces)

•  Dust-free application of protective films in a cleanroom environment

•  Mounting of devices into vehicle or forklift holders

•  Assembly of your »kits« in separate packaging

•  Recording the serial numbers of built-in batteries


 ... because we offer staging, support & repairs!
 
Jarltech Europe GmbH - Jarltech-Platz 1 - 61250 Usingen, Germany
europe@jarltech.com
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