Perfect timing in the fourth quarter, Jarltech just opened new space for several thousand pallets, as well as an entirely new logistics area, which doubles shipping capacity. Our staging department, which by now is running on 24h operation, also received new space.
The next step, which is important for you, is to extend our customer support. Not only will customer support receive 600 square meters of brand new space mid next year (we are still waiting for building approval) we are strongly investing here in service quality. With this we do not only mean the preparation of demo devices and the processing of RMAs, but also concrete support for you during the implementation of your solutions on our hardware no matter if it is Windows or Android. This means a lot of internal schooling sessions are necessary, and also a high specialization of our employees. Even our service app and the RMA software will be further enhanced.
We wish to emphasize that »Value Add« is not just a bullet point in a PowerPoint presentation, but is truly lived and practiced on a daily basis. If you wish to gain further insight into Jarltech, I suggest viewing the videos on our website. There is also a »Jarltech book« about our history and our services one call is all it takes!
That just leaves the hope that there is no sudden onset of winter hailing upon logistics this year as well and that everything runs smoothly!
Why is good service so important again?
I'm writing to you today from China. Here I have learnt once again why good service is so important. If you want a customer to pay more than elsewhere, then you have to make the difference! You have to know what they like and anticipate their wishes.
The world's smallest chef gives a guest performance in Usingen
It's finally back on: Our 3D projection dinner show »Le Petit Chef« will be back in our restaurant »Uwe and Uli« (www.uwe-uli.de) from the 11th of October 2023 to the 30th of April 2024. Personally, I always have fun enjoying delicious food with a bit of a show. Come by sometime – it's also great for Christmas parties with up to 20 people.
Use our know-how power for yourself – free of charge!
We have the largest showroom in the AIDC industry in Europe, plus plenty of training rooms and an event location. If you like, we will be happy to train your new employees or your customers’ employees here. You will find an overview and a virtual tour of the showroom on our website (Link einfügen).
Pure delight
I am proud of my team! This time I don’t mean the team from Jarltech, but the team from our restaurant »Uwe & Uli – Zuhause bei uns«. The gastronomic guide »Frankfurt geht aus« from the Journal Frankfurt and the Genussakademie awarded us first place in the category »Rhein-Main – feine Küche (exquisite cuisine)«.