Entire booths are vacant because companies could not persuade their employees to visit a crowded venue. There could also be Chinese people there. Maybe even from Wuhan. And everyone else is automatically suspicious, too. Every second trade fair visitor will be wearing a protective mask - if visitors even come at all.
That was the prediction for the 2020 Euroshop. Okay, there truly was hardly anybody there on Sunday, but thats also because nobody visits a B2B trade fair on a Sunday anyway. On Tuesday though, the trade fair was full, packed even - in the halls it sometimes looked like the 1991 CeBIT. Yes, that was the CeBIT the year I wanted to postpone my high school graduation examination, because the CeBIT was simply more important than schoolwork. Unfortunately, the Hessian Ministry of Education did not cooperate, and I had to arrive and leave before and after my exams, but that's ancient history.
At the Euroshop I saw exactly two people wearing a protective mask. There was disinfectant gel lying around each booth, and some booths didn't offer food because of the Corona virus. No food because of the Corona virus? (Could also have been due to cost reasons.) I don't think that going hungry helps the immune system.
What was striking though, was that more hands were shaken than ever before. I don't know how many industry friends I hugged. Clearly more than usual. This is the new vote of confidence: I know you, you are trustworthy and you won't kill me with your virus. You are clean.
Whether this is medically reasonable remains to be seen. Offering a drop of disinfectant gel to a friend, even if it may not help against viruses, is a nice new gesture. Yet it is unknown whether more people than usual washed their hands after using the bathroom.
Why is good service so important again?
I'm writing to you today from China. Here I have learnt once again why good service is so important. If you want a customer to pay more than elsewhere, then you have to make the difference! You have to know what they like and anticipate their wishes.
The world's smallest chef gives a guest performance in Usingen
It's finally back on: Our 3D projection dinner show »Le Petit Chef« will be back in our restaurant »Uwe and Uli« (www.uwe-uli.de) from the 11th of October 2023 to the 30th of April 2024. Personally, I always have fun enjoying delicious food with a bit of a show. Come by sometime – it's also great for Christmas parties with up to 20 people.
Use our know-how power for yourself – free of charge!
We have the largest showroom in the AIDC industry in Europe, plus plenty of training rooms and an event location. If you like, we will be happy to train your new employees or your customers’ employees here. You will find an overview and a virtual tour of the showroom on our website.
Pure delight
I am proud of my team! This time I don’t mean the team from Jarltech, but the team from our restaurant »Uwe & Uli – Zuhause bei uns«. The gastronomic guide »Frankfurt geht aus« from the Journal Frankfurt and the Genussakademie awarded us first place in the category »Rhein-Main – feine Küche (exquisite cuisine)«.